Facade/entrance in Mercure Chester Abbots Well Hotel
Mercure

Mercure Chester Abbots Well Hotel

Hotel Highlights

Welcome to the Mercure Chester Abbots Well Hotel, your gateway to a memorable stay in the charming city of Chester, United Kingdom. This 4-star hotel is located on Whitchurch Rd, Christleton, just a short distance of 1.8mi from the city center. With 2748 glowing reviews, you can trust that your experience here will be nothing short of exceptional.

Bed in Mercure Chester Abbots Well Hotel
Bedroom, Bed in Mercure Chester Abbots Well Hotel

Rooms

Classic Twin Room in Mercure Chester Abbots Well Hotel

Show 8 photos

2 Twin Beds

/

225 sqft

Classic, 2 Twin Beds

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

Classic twin bedroom with private bathroom, HD LED TV, complimentary hairdryer and tea and coffee making facilities.

Superior Suite in Mercure Chester Abbots Well Hotel

Show 15 photos

1 Double Bed

/

260 sqft

Superior Suite

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

Upgraded bedroom with private bathroom and HD LED TV. Complimentary amenities include Nespresso coffee machine, robes and slippers, toiletries and newspaper.

Classic Family Room in Mercure Chester Abbots Well Hotel

Show 10 photos

1 Twin Bed

1 Double Bed

/

260 sqft

Classic Family

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

Welcome to our Classic Family Room, perfect for a cozy and unforgettable stay for families with 2 adults and 2 children. Enjoy the comfort of a private bathroom, relax in a spacious bathtub, and entertain yourself with a flat-screen TV - all in a smoke-free environment.

Discover More

Start your day off right with a delicious breakfast, included in your stay. Whether you're looking to relax or stay active, this hotel has you covered with its impressive amenities. Take a dip in the indoor swimming pool or enjoy a soothing session in the hot tub or sauna. If you're a golf enthusiast, you'll be delighted to know that there is a golf course available for an additional charge. Families will appreciate the kids' pool and kid-friendly buffet. For those seeking relaxation, indulge in a spa or wellness package.

Property building in Mercure Chester Abbots Well Hotel
Facade/entrance in Mercure Chester Abbots Well Hotel

Experience the Best

The Mercure Chester Abbots Well Hotel offers a range of comfortable and well-equipped rooms, ensuring a pleasant stay. From free Wi-Fi to air conditioning, you'll have everything you need at your fingertips. Whether you're traveling for business or leisure, this hotel provides an ideal location and an array of amenities to make your stay enjoyable and memorable.

Please note that all amenities and services may have limited availability or may be subject to additional charges.

Bed in Mercure Chester Abbots Well Hotel
Bed in Mercure Chester Abbots Well Hotel

Plan Your Stay

After a day of exploring the charming city of Chester, relax and unwind with a refreshing swim in the hotel's indoor pool. With availability all year round, you can take a dip no matter the season. The pool is adults-only, ensuring a peaceful and serene environment for a leisurely swim. If you're in the mood for some pampering, indulge yourself in the hot tub or sauna, perfect for soothing tired muscles and melting away stress. Families will also appreciate the kids' pool, allowing little ones to splash and play to their heart's content. Whether you're seeking relaxation or fun, the hotel's pool facilities have something for everyone.

Breakfast in Mercure Chester Abbots Well Hotel
Breakfast in Mercure Chester Abbots Well Hotel

Amenities

Free parking

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Fitness centre/facilities in Mercure Chester Abbots Well Hotel
Bathroom in Mercure Chester Abbots Well Hotel

Pool

Indoor, Adults only

All season,

Swimming pool in Mercure Chester Abbots Well Hotel
Bed in Mercure Chester Abbots Well Hotel

Restaurant

Arts Restaurant

Family Friendly, Modern, British, International

Breakfast in Mercure Chester Abbots Well Hotel
Restaurant/places to eat in Mercure Chester Abbots Well Hotel
Property building in Mercure Chester Abbots Well Hotel
The staff were so helpful and lovely with my granddaughter! We loved the breakfast and an evening meal we had was excellent, really good quality and tasty food! The room was spotless and spacious, lots of choice for tea and coffee! Lovely little Xmas gift for each of us was a nice touch! The main reason we selected this hotel was due to it having a swimming pool!! However the pool seemed quite cold even though the temperature was 29.1. It felt really cool, I couldn’t go in as I had a chest infection but the Jacuzzi was so warm and was lovely! My granddaughter went in the cool pool then had a quick warm in the jacuzzi with me! Then the big blow came, the man at the desk told me my granddaughter wasn’t allowed in the jacuzzi as she was too young! He said the temperature difference was dangerous for her! I told him she’s my responsibility and I would look after her. He said he could lose his job and said if I allowed her to go in we would have to leave the pool! His attitude wasn’t good and this was the only thing that let the hotel down as everything else was perfection! I’m aware there are rules in place for health and safety reasons, but I really couldn’t see a problem as I was supervising her at all times. I did complain to the receptionist but to no avail. They should be a bit more flexible when adults say they will take on the responsibility if anything happened! My granddaughter was so upset and was crying as she lives going in the water and she is an excellent little swimmer!

David

We booked a last minute family night away. We arrived and were allowed to check in early which was great - the place was big and clean. Staff were friendly, helpful and professional. We had to book 2 rooms with being a family of 5. The weather was good 16-17.c so not overly warm. When we walked into both rooms the heat hit us instantly. The rooms were otherwise great- very clean. We out on the air con, grabbed our swim things and went to the pool which was fantastic, especially with two young children and a teen. Not too cold and not too warm. Changing area very clean and the family changing facilities were an added bonus. Again staff were great. When we got back to the rooms they were both too hot still, we opened the windows and went out for the day. The food was lovely. 2/5 of our party has allergies and the staff were very attentive and welcoming. Location is perfect. By 10pm we couldn’t bare the heat- the air conditioning wasn’t working. Reception supplied fans but the temp wasn’t dropping. The staff found us a room with air-con and helped us to get sorted with the kids. We were compensated for the upheaval too. This wasn’t ideal, but sometimes the way a situation is dealt with is what matters and I must say, the staff were brilliant and did all they could. I would recommend that the hotel sort the air conditioning systems in rooms that do not work.

Gary

We had requested a "walk in" shower, as it is easier for us. this was not available so we were given an accessible room. This was much nearer to front of hotel, which was good. The shower was a bit complicated as was geared up for wheel chair users. So the wash basin was lower too. We found the plug( screw in ) and tap( very fierce water pressure) needed getting used to. All we really needed was a shower cubical. However the bed was so comfortable. There could have been some drawer or shelf space for cloths etc, but considering the type of room and how it would be used this was understandable. The staff (Susan) on reception and every single one were so friendly, happy and helpful. It seemed nothing was too much to ask of them. We enjoyed the food. Very generous breakfast with a big choice. The main meals were good as well. We had a very good (much needed) break in Chester. It's a lovely city and would recommend anyone to pay a visit. Thank you we had a lovely stay.

Elizabeth

Comfortable, clean, well positioned hotel Cleaning staff were amazing and nothing was too much trouble, a very professional and hard working team with good local knowledge that was very helpful. Frontline staff on reception, bar and restaurant all did amazing jobs. They are also a very hard working team, lovely to see smiles and very accommodating throughout stay. Great breakfast choices, excellent sausages, best I've gad at a hotel!

Sarah

We were offered an accessible room which was ideal for. Staff were unfailingly friendly and welcoming. The breakfast was wonderful with lots of choice. The hotel has a happy atmosphere. Gardens are lovely to view from the window. The outside lighting meant that our room was just dark enough. We had a fridge which was very convenient, beds were very comfortable.

Rosemary

The staff were so helpful and lovely with my granddaughter! We loved the breakfast and an evening meal we had was excellent, really good quality and tasty food! The room was spotless and spacious, lots of choice for tea and coffee! Lovely little Xmas gift for each of us was a nice touch! The main reason we selected this hotel was due to it having a swimming pool!! However the pool seemed quite cold even though the temperature was 29.1. It felt really cool, I couldn’t go in as I had a chest infection but the Jacuzzi was so warm and was lovely! My granddaughter went in the cool pool then had a quick warm in the jacuzzi with me! Then the big blow came, the man at the desk told me my granddaughter wasn’t allowed in the jacuzzi as she was too young! He said the temperature difference was dangerous for her! I told him she’s my responsibility and I would look after her. He said he could lose his job and said if I allowed her to go in we would have to leave the pool! His attitude wasn’t good and this was the only thing that let the hotel down as everything else was perfection! I’m aware there are rules in place for health and safety reasons, but I really couldn’t see a problem as I was supervising her at all times. I did complain to the receptionist but to no avail. They should be a bit more flexible when adults say they will take on the responsibility if anything happened! My granddaughter was so upset and was crying as she lives going in the water and she is an excellent little swimmer!

David

We booked a last minute family night away. We arrived and were allowed to check in early which was great - the place was big and clean. Staff were friendly, helpful and professional. We had to book 2 rooms with being a family of 5. The weather was good 16-17.c so not overly warm. When we walked into both rooms the heat hit us instantly. The rooms were otherwise great- very clean. We out on the air con, grabbed our swim things and went to the pool which was fantastic, especially with two young children and a teen. Not too cold and not too warm. Changing area very clean and the family changing facilities were an added bonus. Again staff were great. When we got back to the rooms they were both too hot still, we opened the windows and went out for the day. The food was lovely. 2/5 of our party has allergies and the staff were very attentive and welcoming. Location is perfect. By 10pm we couldn’t bare the heat- the air conditioning wasn’t working. Reception supplied fans but the temp wasn’t dropping. The staff found us a room with air-con and helped us to get sorted with the kids. We were compensated for the upheaval too. This wasn’t ideal, but sometimes the way a situation is dealt with is what matters and I must say, the staff were brilliant and did all they could. I would recommend that the hotel sort the air conditioning systems in rooms that do not work.

Gary

We had requested a "walk in" shower, as it is easier for us. this was not available so we were given an accessible room. This was much nearer to front of hotel, which was good. The shower was a bit complicated as was geared up for wheel chair users. So the wash basin was lower too. We found the plug( screw in ) and tap( very fierce water pressure) needed getting used to. All we really needed was a shower cubical. However the bed was so comfortable. There could have been some drawer or shelf space for cloths etc, but considering the type of room and how it would be used this was understandable. The staff (Susan) on reception and every single one were so friendly, happy and helpful. It seemed nothing was too much to ask of them. We enjoyed the food. Very generous breakfast with a big choice. The main meals were good as well. We had a very good (much needed) break in Chester. It's a lovely city and would recommend anyone to pay a visit. Thank you we had a lovely stay.

Elizabeth

Comfortable, clean, well positioned hotel Cleaning staff were amazing and nothing was too much trouble, a very professional and hard working team with good local knowledge that was very helpful. Frontline staff on reception, bar and restaurant all did amazing jobs. They are also a very hard working team, lovely to see smiles and very accommodating throughout stay. Great breakfast choices, excellent sausages, best I've gad at a hotel!

Sarah

We were offered an accessible room which was ideal for. Staff were unfailingly friendly and welcoming. The breakfast was wonderful with lots of choice. The hotel has a happy atmosphere. Gardens are lovely to view from the window. The outside lighting meant that our room was just dark enough. We had a fridge which was very convenient, beds were very comfortable.

Rosemary

The staff were so helpful and lovely with my granddaughter! We loved the breakfast and an evening meal we had was excellent, really good quality and tasty food! The room was spotless and spacious, lots of choice for tea and coffee! Lovely little Xmas gift for each of us was a nice touch! The main reason we selected this hotel was due to it having a swimming pool!! However the pool seemed quite cold even though the temperature was 29.1. It felt really cool, I couldn’t go in as I had a chest infection but the Jacuzzi was so warm and was lovely! My granddaughter went in the cool pool then had a quick warm in the jacuzzi with me! Then the big blow came, the man at the desk told me my granddaughter wasn’t allowed in the jacuzzi as she was too young! He said the temperature difference was dangerous for her! I told him she’s my responsibility and I would look after her. He said he could lose his job and said if I allowed her to go in we would have to leave the pool! His attitude wasn’t good and this was the only thing that let the hotel down as everything else was perfection! I’m aware there are rules in place for health and safety reasons, but I really couldn’t see a problem as I was supervising her at all times. I did complain to the receptionist but to no avail. They should be a bit more flexible when adults say they will take on the responsibility if anything happened! My granddaughter was so upset and was crying as she lives going in the water and she is an excellent little swimmer!

David

We booked a last minute family night away. We arrived and were allowed to check in early which was great - the place was big and clean. Staff were friendly, helpful and professional. We had to book 2 rooms with being a family of 5. The weather was good 16-17.c so not overly warm. When we walked into both rooms the heat hit us instantly. The rooms were otherwise great- very clean. We out on the air con, grabbed our swim things and went to the pool which was fantastic, especially with two young children and a teen. Not too cold and not too warm. Changing area very clean and the family changing facilities were an added bonus. Again staff were great. When we got back to the rooms they were both too hot still, we opened the windows and went out for the day. The food was lovely. 2/5 of our party has allergies and the staff were very attentive and welcoming. Location is perfect. By 10pm we couldn’t bare the heat- the air conditioning wasn’t working. Reception supplied fans but the temp wasn’t dropping. The staff found us a room with air-con and helped us to get sorted with the kids. We were compensated for the upheaval too. This wasn’t ideal, but sometimes the way a situation is dealt with is what matters and I must say, the staff were brilliant and did all they could. I would recommend that the hotel sort the air conditioning systems in rooms that do not work.

Gary

We had requested a "walk in" shower, as it is easier for us. this was not available so we were given an accessible room. This was much nearer to front of hotel, which was good. The shower was a bit complicated as was geared up for wheel chair users. So the wash basin was lower too. We found the plug( screw in ) and tap( very fierce water pressure) needed getting used to. All we really needed was a shower cubical. However the bed was so comfortable. There could have been some drawer or shelf space for cloths etc, but considering the type of room and how it would be used this was understandable. The staff (Susan) on reception and every single one were so friendly, happy and helpful. It seemed nothing was too much to ask of them. We enjoyed the food. Very generous breakfast with a big choice. The main meals were good as well. We had a very good (much needed) break in Chester. It's a lovely city and would recommend anyone to pay a visit. Thank you we had a lovely stay.

Elizabeth

Comfortable, clean, well positioned hotel Cleaning staff were amazing and nothing was too much trouble, a very professional and hard working team with good local knowledge that was very helpful. Frontline staff on reception, bar and restaurant all did amazing jobs. They are also a very hard working team, lovely to see smiles and very accommodating throughout stay. Great breakfast choices, excellent sausages, best I've gad at a hotel!

Sarah

We were offered an accessible room which was ideal for. Staff were unfailingly friendly and welcoming. The breakfast was wonderful with lots of choice. The hotel has a happy atmosphere. Gardens are lovely to view from the window. The outside lighting meant that our room was just dark enough. We had a fridge which was very convenient, beds were very comfortable.

Rosemary

Location

Whitechurch Road, Christleton, Chester, CH3 5QL, United Kingdom

Mercure Chester Abbots Well Hotel